What is a CRM in healthcare?
CRM plays a vital role in the healthcare industry as it presents a wide range of customer and organisation benefits. This is because it integrates technologies and strategies that help in managing customer needs, interactions, and relationships. On the other...
What can happen if a company doesn’t manage their sales pipeline appropriately?
“Sales is like courtship. If you don’t show genuine interest in knowing whoever you’re courting, they’ll definitely seek attention elsewhere.” unknown Ever heard of this quote? Probably not, because we just made it up. That notwithstanding, it elaborates a fundamental...
What is CRM consultant?
The biggest relationship for any business or organisation is arguably that which it has with its customers. A customer relationship management consultant or CRM consultant, oversees and advises on specific tools that can enable your organisation to effectively manage...