How to Create a CRM Database
Do you remember how simple customer relationship management was when you started your business? The chances are you handled everything manually by yourself, from recording client names on a single spreadsheet to calling them personally. It was simple,...
What is a CRM in healthcare?
CRM plays a vital role in the healthcare industry as it presents a wide range of customer and organisation benefits. This is because it integrates technologies and strategies that help in managing customer needs, interactions, and relationships. On the other...
What is CRM consultant?
The biggest relationship for any business or organisation is arguably that which it has with its customers. A customer relationship management consultant or CRM consultant, oversees and advises on specific tools that can enable your organisation to effectively manage...